Your privacy matters to us. This page explains exactly what personal information Baji Game collects, how we use it, who we share it with, and how you can manage your data at any time.
These cards highlight the key points of our Privacy Policy. The full policy below is the binding version — please read it in full.
We collect your name, CNIC details, contact number, payment method information and gaming activity data when you register and use the Baji Game platform.
Your data is used to manage your account, process PKR deposits and withdrawals via JazzCash and Easypaisa, verify identity, prevent fraud and improve your gaming experience.
Data is shared only with our payment processors, game providers and fraud prevention partners — and only to the extent needed to run the platform. We never sell your data.
We use encryption, secure servers and access controls to protect your personal information. Sensitive payment data is handled by certified payment providers and never stored on our servers.
You can request access to, correction of, or deletion of your personal data at any time. You can also update your communication preferences from within your account settings.
We use cookies to keep you logged in, remember your preferences and understand how players navigate the platform. You can control cookie settings through your browser at any time.
Baji Game ("we", "us", "our") operates the online gaming platform accessible at bajigame.vu, including any associated mobile applications or web interfaces (collectively the "Platform"). This Privacy Policy explains how we collect, use, store and protect the personal information of everyone who registers, visits or interacts with the Platform ("you", "your", "Player").
We understand that Pakistani players value their privacy. When you share personal details with us — whether to open an account, complete a deposit via JazzCash or Easypaisa, or request a withdrawal in PKR — we take that responsibility seriously. This policy is written in plain language so you always know exactly where you stand.
This Privacy Policy applies alongside our Terms and Conditions. If you have questions about anything in this document, contact our 24/7 support team via live chat before registering.
Baji Game collects personal information in the following ways: directly from you when you register or use the Platform, automatically when you interact with our website or app, and in some cases from third-party services we use to operate the Platform.
Information you provide directly:
Information collected automatically:
Everything we collect is used for a specific, legitimate purpose. Here is a breakdown of how your data is used on Baji Game:
We do not use your data for automated decision-making that produces legal effects without human review. If your account is flagged for a compliance review, a member of our team assesses the case before any action is taken.
Baji Game does not sell, rent or trade your personal information to any third party for their own marketing purposes. Full stop. Your data is only shared in the specific circumstances described below:
When you make a deposit using JazzCash, Easypaisa, Raast, a bank transfer or a card, the payment is processed directly through our certified payment partners' secure infrastructure. Baji Game does not store your full card number, JazzCash PIN, Easypaisa password or any other sensitive payment authentication credential on our own servers.
What we do store is a reference to the transaction — including the PKR amount, the payment method type, the date and time, and a masked identifier (for example, the last four digits of a card or the first few digits of a mobile wallet number). This is stored to maintain your transaction history and to resolve any payment disputes.
All payment-related data in transit between your device and our platform is encrypted using industry-standard TLS (Transport Layer Security). We strongly recommend that you only access Baji Game from your personal device on a trusted network, and that you never share your payment account PINs or passwords with anyone — including our support team, who will never ask for them.
We retain your personal information for as long as your account is active and for a reasonable period after account closure. The exact retention period depends on the type of data:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account profile data | Duration of account + 5 years | Account management and compliance |
| Transaction records (PKR) | 7 years from transaction date | Financial record-keeping obligations |
| Identity documents (CNIC) | Duration of account + 5 years | Fraud prevention and verification |
| Support correspondence | 3 years from last interaction | Dispute resolution reference |
| Game session logs | 2 years | Bet dispute resolution |
| Cookie and analytics data | Up to 13 months | Platform performance analysis |
Once the applicable retention period expires, your data is securely deleted or anonymised so it can no longer be linked back to you. If you request account deletion before a retention period ends, we will delete what we are legally permitted to delete and flag the remainder for deletion at the earliest permitted date.
Keeping your personal data secure is one of our core responsibilities. Baji Game implements multiple layers of technical and organisational security measures to protect the information we hold:
Despite these measures, no online system is 100% immune to security incidents. If a data breach occurs that affects your personal information, we will notify you as quickly as reasonably practicable and outline the steps we are taking to address it.
Baji Game uses cookies — small text files stored on your device — and similar tracking technologies to make the Platform work properly and to improve your experience. Here is a breakdown of the types of cookies we use:
You can control or delete cookies at any time through your browser settings. On mobile devices in Pakistan — whether Android or iOS — you can manage cookies through your browser's privacy settings. Please note that disabling essential cookies will affect the functionality of your Baji Game account.
We do not use third-party advertising cookies or permit ad networks to track your activity across other websites using cookies placed by Baji Game.
As a Baji Game player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team with your account details and a clear description of your request.
Request a copy of all personal data we hold about you. We will respond within a reasonable timeframe.
Ask us to update or correct any inaccurate information in your account, such as a misspelled name or outdated contact number.
Request deletion of your personal data. We will action this for all data not subject to a legal retention requirement.
Ask us to limit how we use your data while a dispute or review is in progress, without deleting the data entirely.
Request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.
Unsubscribe from promotional emails and SMS notifications at any time from your account settings or by contacting support.
We aim to respond to all data rights requests within 30 days. For complex requests this may be extended, in which case we will inform you and explain the reason for the delay. There is no fee for making a data rights request. We may ask you to verify your identity before actioning a request to ensure we are speaking with the genuine account holder.
Baji Game is strictly for adults aged 18 years and above. We do not knowingly collect personal information from anyone under the age of 18. If you are under 18, do not register, do not attempt to use the Platform and do not submit any personal information to us.
If we become aware — through our own checks, a complaint or a third-party notification — that a registered player is under the age of 18, we will immediately suspend the account, notify the account holder and initiate a process to delete the associated personal data and return any deposited funds to the original payment source where this is technically possible.
Parents and guardians in Pakistan who are concerned about a minor accessing online gaming platforms are encouraged to use parental control software on shared devices and to keep their own Baji Game login credentials private. Our Responsible Gaming page provides further guidance on safe online gaming habits.
Baji Game may update this Privacy Policy from time to time as the Platform evolves, as new payment methods are added, or as data protection best practices change. When we make significant changes, we will notify registered players via the email address on their account or through a notice displayed on the Platform.
The updated Privacy Policy will be effective from the date shown in the "Last Updated" field at the top of this page. Continuing to use the Platform after the effective date means you accept the updated policy. If you do not agree with the changes, you should stop using the Platform and contact support to close your account and withdraw your balance.
We recommend bookmarking this page and checking it periodically so you are always aware of how your data is being handled. Minor updates — such as wording clarifications that do not change the substance of the policy — may be made without a separate notification.
If you have any questions about this Privacy Policy, want to exercise your data rights, or believe your personal information has been handled incorrectly, please get in touch with our support team. We are available 24 hours a day, 7 days a week.
The quickest way to reach us is via live chat on the Platform — typical response time is under five minutes. For written privacy requests, you can email us at:
Written privacy requests are typically acknowledged within 24 hours and resolved within 30 days. If you are not satisfied with our response to your privacy concern, you can request an escalation to our senior compliance team by replying to the original response and stating that you wish to escalate.
Register your free account, deposit in PKR and enjoy cricket betting, live casino, slot games and more — with your personal data handled responsibly every step of the way.